PRIVACY POLICY

WHAT PERSONAL DATA DO WE COLLECT, HOW AND WHY?
By using our services you agree that LUMA-iD may collect personal data for the purposes of providing our services to you as the client and for record keeping purposes. The data we collect may include your name, email address, phone number and shipping address. We may collect this information from an email or phone enquiry, or from contact forms on our website.

WHERE IS YOUR DATA STORED?
As well as being stored on our internal computer system your data may be transferred to third-parties whose services we use as part of our business operations who may or may not be based within the EU. In these cases, our privacy agreements with those third-parties reflect the requirements of the EU GDPR laws.
Your data may also be forwarded to companies related to your use of our services, such as subcontractors. This only occurs when absolutely necessary and we will always ask your permission before sending your data to this type of third-party.
We never share your data with any party other than those specified above except with your express permission.

WHO HAS ACCESS TO YOUR DATA?
LUMA-iD employees have access to your data in order to carry out our daily business operations. Such operations may include sending an invoice or updating you on the progression of your project.

WHO CONTROLS YOUR DATA?
LUMA-iD is responsible for deciding what happens with your data and is therefore considered to be the ‘Data Controller’. The third parties whose services we use as part of our business operations are the ‘Data Processors’.

YOUR DATA RIGHTS

  • The right to be informed – you have the right to know how we use your data. This is explained above in our Privacy Policy.
  • The right of access - you have the right to know exactly what information is held about them and how it is processed.
  • The right of rectification - you are entitled to have your personal data corrected if it is inaccurate or incomplete.
  • The right to erasure - you have the right to have your personal data deleted or removed without having to give us a reason.

For any questions relating to our use or storage of your data, please contact us at projects@luma-id.com using the subject: MY DATA